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Forum Discussion
SimonZon
Jan 25, 2017Aspirant
ReadyCloud Windows App doesn't show sync options
Hey everyone! I recently installed the ReadyCloud Windows app, however, it doesn't work as I expected. This app should enable me to set up syncing between the drive attached to my router and the ...
- Mar 29, 2017
All,
Afraid, as per the specs Sync/Backup feature is (among some more) not available in ReadyCLOUD served on a router - a ReadyNAS is required:
Source: https://readycloud.netgear.com/ -> Learn more... -> https://readycloud.netgear.com/client/en/what-is-readycloud.html
Therfore, there is no mouse-over to the right for a share held on a router:
Regards,
-Kurt
ElaineM
Jan 27, 2017NETGEAR Employee Retired
Welcome to the community, SimonZon
The ReadyCloud will only show the files from the attached USB drive on your router.
SimonZon
Jan 28, 2017Aspirant
Dear Elaine,
Thank you for thinking with me!
Okay, noted. The drive I am refering to in my original message is actually connected by usb.
I'll clarify a bit more:
Router: Netgear Nighthawk R7000 - AC1900 Smart WiFi
USB drive connected to router: 2TB usb storage
I can access these files in the ReadyCloud web environment (also sharing for example). However, I cannot set up synchronization using the Windows App. Do you have any clue?
Kind regards,
Simon
- ElaineMJan 30, 2017NETGEAR Employee Retired
Hi Simon,
What's the firmware version installed on your router?
Do you have the latest firmware installed?
- SimonZonJan 31, 2017Aspirant
Dear Elaine,
My router has the following version firmware version installed: V1.0.7.6_1.1.99, and upon clicking "check" on the update page, it says that firmware is up-to-date.
Kind regards,
Simon
- ElaineMJan 31, 2017NETGEAR Employee Retired
Are you clicking the T_Drive word?
When you hover your mouse on it, will the word (T_Drive) get underlined?
By the way, did you try using a different computer?