ReadyShare Vault "Backup Drive Not Accessible"

I have a R7000 and have used the Vault Utility in the past and have found it useful. However, now when I open it, it says "Backup Drive not Accessible" on the dashboard. And, when I go to the Backup tab, it says "No Readyshare Devices found". The HDD is connected to the router and shows up in the Netgear Control Center, as well as on readycloud.netgear.com. I'm not sure what to do?!

Troubleshooting

JamesGL
Jan 23, 2017
Hi All,

Try to run the utility as administrator. Right click the software icon then click on run as admin.

4 Replies

chipper406
Aspirant
Jan 18, 2017
I'm having the same problem. I tried the reset, tried rebooting. I can access my T drive, but the ready share says it's unavailable
- JamesGL
  NETGEAR Employee Retired
  Jan 23, 2017
  Hi All,
  
  Try to run the utility as administrator. Right click the software icon then click on run as admin.
  - chipper406
    Aspirant
    Feb 02, 2017
    Sorry for the delay in response. I did not see the option of running as administrator. This did not seem to resolve my issue.
- JamesGL
  NETGEAR Employee Retired
  Jan 30, 2017
  Hi All,
  
  We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Forum Discussion

ReadyShare Vault "Backup Drive Not Accessible"