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rrausch's avatar
rrausch
Aspirant
Apr 21, 2023

Reboot!

Hello,   I recently converted my cable modem to an Arris device and enabled WiFi connectivity on my R7000 router. Since then, I've had to reboot the R7000 at least once a day. All wireless connecti...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 21, 2023

What is the brand and model of the Arris modem? 

 

You would not be on latest FW:

https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/New-R7000-Firmware-Version-1-0-11-136-Released/td-p/2245573/jump-to/first-unread-message

 

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

  • rrausch's avatar
    rrausch
    Aspirant
    Apr 21, 2023
    Thanks for your reply. The Arris model is SB6190. I will download and install the latest firmware from the link provided. I have not done a complete factory reset but will do so if you think it necessary after the firmware update.

    Will update when done.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 21, 2023

      I recommend getting into a different model modem. That model has a long standing vulnerability. Was reported on dslreports.com

       

      • rrausch's avatar
        rrausch
        Aspirant
        Apr 22, 2023

        Ok, I have updated to the latest firmware. Will see how this version behaves.

         

        As for the cable modem, any recommendations for replacing the Arris? Looking for something that performs well but isn't too expensive.

         

        Thanks!