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Forum Discussion
lifequitin
May 21, 2015Follower
Region change?
I bought R8000 from US during my travel and i want to use it within EU. Region setting can't be changed from admin interface and wireless performance is sluggish because of the low power compared to ...
- Nov 14, 2015
Hi porschaman,
The region is locked based on the place it was manufactured and also the firmware loaded on it. If you want to change it, you may try loading a different firmware. Check the suppot site (Support.netgear.com).
Regards,
JamesGL
Community Team
porschaman
Nov 13, 2015Aspirant
Please help! Recently purchased R6300v2 thru Amazon. The Genie's Region is locked on North America. Can you help me change it to Asia. Thank you all.
JamesGL
Nov 14, 2015NETGEAR Employee Retired
Hi porschaman,
The region is locked based on the place it was manufactured and also the firmware loaded on it. If you want to change it, you may try loading a different firmware. Check the suppot site (Support.netgear.com).
Regards,
JamesGL
Community Team
- porschamanNov 14, 2015Aspirant
Thnx James. I'm not sure I follow you on the change firm ware thing. But I did contact live chat support last week, and they (call center! somewhere!!) could not provide answer?
Thanks anyway for trying to help.
TA
- netwrksNov 14, 2015Master
porschaman wrote:Thnx James. I'm not sure I follow you on the change firm ware thing. But I did contact live chat support last week, and they (call center! somewhere!!) could not provide answer?
Thanks anyway for trying to help.
TA
The router runs on firmware. JamesGL is suggesting reloading a fresh copy of the firmware, to see if the issue can be resolved. Go to the Netgear_Support_Page click on networking icon locate the firmware, download to your desktop / laptop, and reload the firmware, When you have completed this step reset router to factory default (which you should have done in the first place as you did buy it used) and reconfigure the router.
- porschamanNov 14, 2015Aspirant
Thnx for input. Purchased brand new via Amazon US site.