Remove a Device from the Allowed Access List

Question

Good Morning:I really need some help with the following issue: When I go to &gt; Security &gt; Access Control &gt; Allowed devices Currently not connected the network and try to remove a device from by the devices list by check marking the device and select remove from list. &nbsp;it does not remove it, it moves the device six up from it and instead deletes it. Does anyone know how to fix this? Ia it a browser issue? It is really annoying when you are trying to keep your router clean and secure.Firmware Version:&nbsp;V1.3.3.142_10.1.75&nbsp;Thanks for any and all help!Respectfully;Mark K.

Peggy75145 · Answer

Batman-15&nbsp;wrote:Good Morning:I really need some help with the following issue: When I go to &gt; Security &gt; Access Control &gt; Allowed devices Currently not connected the network and try to remove a device from by the devices list by check marking the device and select remove from list. &nbsp;it does not remove it, it moves the device six up from it and instead deletes it. Does anyone know how to fix this? Ia it a browser issue? It is really annoying when you are trying to keep your router clean and secure.Firmware Version:&nbsp;V1.3.3.142_10.1.75&nbsp;Thanks for any and all help!Respectfully;Mark K.Several comments have been deleted. All were relevant. Why the deletions?

Batman-15 · Answer

Good morning what are you talking about as far as deleting comments I just posted this for the second time!

DexterJB · Answer

Hi&nbsp;Batman-15, may we know if you are still experiencing the issue?

&nbsp;

Dexter

NETGEAR Team

Batman-15 · Answer

Yes I am still having the issue. The issue affects the any changes made to the connected llst, the allowed but not connected list and the blocked list. Furthermore the radio setting for allow devices to connect keeps changing by itself from Block all new devices to Allow all new devices.&nbsp;These issues really need to be addressed.

DexterJB · Answer

Thanks for responding. We'd like to know the following.

&nbsp;

1. Does the issue persist with other firmware versions?

2. Have you tried using a different browser/device?

3. Have you tried modifying the setting using Incognito Mode/Private Browsing?

4. Have you tried disabling browser extensions (AdBlock etc.)?

&nbsp;

Dexter

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Remove a Device from the Allowed Access List