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RevantVarde's avatar
RevantVarde
Aspirant
Apr 28, 2019
Solved

Repeated connectivity issues, poor performance ,DHCP issues and possible hardware malfunctioning.

The details of the router: Model: Nighthawk R8000 AC3200 Tri-Band WiFi Router Presently running firmware version: 1.0.4.12(I purposefully down-graded it, in hope to resolve the problems but no be...
  • IrvSp's avatar
    Apr 29, 2019

    Offhand, well, overheating is a possibility. Depends where the heat is coming from I guess, inside or environment? Tried running an external fan on it I see so it could be an internal problem? Did you notice high temps before when it was working?

     

    From the screenshot unit is clearly over 1 year old, so NG support will cost you if you want to use it. Might be better to buy a new router though?

     

    Did this just happen recently?

    Why did you think going backlevel in f/w would help?

    Was it working fine with V1.04.28 and then start to fail or did it do it immediately?

    Have your tried doing the RESET with the recessed RESET button?

    Have you only connected a WIRED device/PC with NO OTHER devices connected (can turn off Wifi with LED button on top)?

    When it starts failing, what is the LED's status?

     

    Wondering if you have a failed f/w load and the router starts to reboot soon after coming up?

     

    You might need to do TFTP install of the the f/w (search forum for that method) but some people had problems doing that.