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Forum Discussion

Kyra1's avatar
Kyra1
Aspirant
Jun 22, 2022

Reset to Default Settings

Was having a problem with mu NightHawk  router.  i contacted IT and was to to reset the router and change  the SSDI and password which did not solve the problem. So I am wondering if there is a way to reset to the original settings. Thanks for any help

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. what router do you have?  (hint, the label will have the model number on it)

    2. what firmware is on it? 

    3. what modem/gateway is it connected to? 

    4. what actual issue are you having? Details help as a reset might not be whats needed to fix the issue

    • Kyra1's avatar
      Kyra1
      Aspirant

      My HP printer will not connect to the wireless network.  I have added all the new settings that were changed though it still will not connect.  The printer worked fine  before every thing was reset. My computer does connect to wireless on same network

      • plemans's avatar
        plemans
        Guru - Experienced User

        Well, you answered #4

        Got a few more answers to the questions?