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Forum Discussion

azolivas's avatar
azolivas
Aspirant
Jun 23, 2017
Solved

router and ismart keep camera

I have been using the iSmart Keep camera for over two years now with no issues.  Just a few weeks ago the camera stopped responding.  I have tried resinstalling with no luck.  The netgear genie says ...
Installation
  • JamesGL's avatar
    JamesGL
    Jun 27, 2017

    Hi azolivas,

     

    Try to reset the router to factory default and reconfigure it manually.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jun 27, 2017

Hi azolivas,

 

Try to reset the router to factory default and reconfigure it manually.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jul 03, 2017

Hi azolivas,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.