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dbwalton's avatar
dbwalton
Aspirant
Oct 06, 2017
Solved

Router blocking one domain

This is the oddest thing I've ever encountered.  My Nighthawk X4 AC2350 blocks beckwithmansion.com (which I own).  I've eleminated it being a website, hosting, ISP or computer problem.  It all points back to my router.

 

I've done everything I can think of:

rebooted the cable model

rebooted the router

rebooted my PC

turned off all ACLs on the router

updated the router firm ware

changed DNS to Google's 8.8.8.8 and 8.8.4.4

etc.

 

If I move my cable directy to the cable modem (bypassing the router) I can access beckwithmansion.com just fine.  It is only when I'm going through the router that the site is blocked.

 

Any other suggestions?

 

  • It went away as mysteriously as it happened.

    I have a theory...   My theory is it had nothing to do with the router, and everything to do with my ISP and HTTP'ing to my webhost.

11 Replies

  • > My Nighthawk X4 AC2350 blocks beckwithmansion.com [...]

       What kind of "blocks" is this?  What's an actual error message (from,
    I assume, some Web browser or other)?

    > I've eleminated it being [...]

       And I can reach the site from here.

    > rebooted my PC

       Which is running some version or other of Windows?

    > turned off all ACLs on the router

       What, exactly, does that mean?  ADVANCED > Security > ???

    > updated the router firm ware

       To which version?

    > changed DNS to Google's 8.8.8.8 and 8.8.4.4

       Changed _whose_ DNS, how?

       I see this domain as a GoDaddy server, currently at 198.71.248.67.
    Can you get the error page from that server if you specify its address
    instead of the desired domain?

       If the router is hopelessly confused, then it may be time to try the
    usual panacea, a full ("factory") reset (and reconfiguration).

    • dbwalton's avatar
      dbwalton
      Aspirant

      >What kind of "blocks" is this?  What's an actual error message (from,
      I assume, some Web browser or other)?

       

      It is timing out.  Whether I use Chrome, Modzilla or I.E., they all timeout trying to reach beckwithmansion.com

      >> I've eleminated it being [...]

         >And I can reach the site from here.

      Yup.  I've tried it from other locations.

      > >rebooted my PC

         >Which is running some version or other of Windows?

      Windows 7 Premium


      >> turned off all ACLs on the router

         >What, exactly, does that mean?  ADVANCED > Security > ???
      Access Control Lists - yes, advanced security.


      >> updated the router firm ware

         >To which version?
      V1.0.0.110
      >> changed DNS to Google's 8.8.8.8 and 8.8.4.4

         >Changed _whose_ DNS, how?

      The router's DNS entries under Internet Setup.

         >I see this domain as a GoDaddy server, currently at 198.71.248.67.
      Can you get the error page from that server if you specify its address
      instead of the desired domain?

       

      If I http://198.71.248.67 it times out too.

         >If the router is hopelessly confused, then it may be time to try the
      usual panacea, a full ("factory") reset (and reconfiguration).

       

      If I have to, I will.  Wouldn't you think a power-cycle of the router would do the trick?  (Which it has not.)

  • Here's the latest...

    Pushed and held the reset button for well over 7 seconds as the manual recommends for factory setting.

    That accomplished nothing.  I still cannot get to beckwithmansion.com through this router.

     

      • dbwalton's avatar
        dbwalton
        Aspirant

        Yup, tried all of that.

         

        The message from Chrome is,

        This site can’t be reached

        beckwithmansion.com took too long to respond.

         

        Other browsers receive timeout errors too.  

         

        Now, what does work is if I go through a proxy server.  Also, if I swap out my Netgear router for my Dlink router, the Dlink router gets there just fine.