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Router capped at 100mbps
I have been beating my head against the wall trying to figure out what is going wrong. Just upgraded my internet to 500mb service . Have been capped on all devices at 100mb and saw that a couple cables that were run were Cat5 and the switch I had downstairs running my game consoles and PC was only 100mb .
So I ordered a gigabit switch and several cat 7 cables and am still capped at 100mb no matter what I try. I have read all the posts I can find ,made sure user access and qos are disabled,rolled back firmware,nothing helps. Tech from my ISP came out and said they have 500mb going to my router so it's my router at fault . If anyone has any ideas to save my sanity I would greatly appreciate it.
So I ordered a gigabit switch and several cat 7 cables and am still capped at 100mb no matter what I try. I have read all the posts I can find ,made sure user access and qos are disabled,rolled back firmware,nothing helps. Tech from my ISP came out and said they have 500mb going to my router so it's my router at fault . If anyone has any ideas to save my sanity I would greatly appreciate it.
I guess a call the ISP might be in order telling them what you discovered and how it resulted in a change of how the router works.. but many ISP's don't handle any problems with private routers... Might have to ask for the modem/router to be replaced?
Also check the network adapter on that upstairs PC. Make sure it is set to 1000Mbps. However not all 'older' PC's will have GB ethernet, so if it is old you might not be able to do anything other than buy a USB or PCI card that is GB.
9 Replies
What color or the Port LED's? Open Genie in a Browser and on Advanced tab, for the Internet Port, what is SHOW STATISTICS button show for the port connections STATUS?
I assume you've REBOOTED MODEM, ROUTER, SWITCHES, and all DEVICES already and let them come up in order?
Have you tried to RESET the router?
- The color is Amber on every port. My statistics show
Wan 1000M/Full
Lan1 100M/Full
Lan 2 100m/Full
I have rebooted everything multiple times and factory reset everything and started from scratch.
Gkeller16 wrote:
The color is Amber on every port. My statistics show
Wan 1000M/Full
Lan1 100M/Full
Lan 2 100m/Full
I have rebooted everything multiple times and factory reset everything and started from scratch.Well, at least the router thinks you are using 100Mbps (CAT5) cables in LAN 1 and 2. A CAT 5e or better between the modem and router.
A few possibilities arise. First of course is a damaged router. LAN ports can only be 100Mbps. Second would be that the cables in LAN 1 and 2 are either CAT 5 or damaged possibly. Should be easy to check these two, disconnect the modem to router cable and use it in LAN 1 to a PC or switch. If it shows 1000Mbps, then the old cable was bad. If not, the next possibility is what is at the end of those cables are set to 100Mbps? Check settings on the properties of the network adapters.
If on Windows, go to DEVICE MANAGER, open up NETWORK ADAPTERS, find your Adapter in the list, double click on it and look at ADVANCED tab, and scroll down to SPEED and DUPLEX... and the pulldown (see my capture on right) is showing the speed/duplex. If set to 100Mbps, change it... that wil fix it.
If the other end is a Switch, check its settings.
