My router won’t connect to my 5g network

1. The router doesn't connect to the network, it broadcasts the network. 2. what router do you have? 3. what device are you trying to to connect to 5ghz? 4. Details are key, its tough to help without fully knowing whats going on.

So sorry I hv model number R8000 and yes I’m trying to connect to 5ghz. It connects to the extender I hv but not the router

So you have an R8000. Still struggling to make sense of this as you say it connects to the extender but not the router. The r8000 doesn't connect to a router? Or what isn't connecting to the router? Is this another router? Again, please stop being brief. Go over your full setup, what you're trying to do, and where in the process its failing. Just saying it doesn't work, doesn't tell us anything.

I have the AR 8000 router I put in a factory reset to set up the network again because it would not connect to my 5Ghz network. when I put it back to the factory reset it showed the 5G Netwerk in my Wi-Fi setting the router just would not pick it up. It picked up the 2.4 GHZ not the 5G. I have a Wi-Fi extender when I switched over to the Wi-Fi extender It was using the 5GHZ network. I’m just trying to get my router to connect to my 5Ghz and not the 2.4 GHz

My router is a R8000 model number

Router connection | NETGEAR Communities

13 Replies

plemans
Guru - Experienced User
Oct 26, 2022
1. The router doesn't connect to the network, it broadcasts the network.

2. what router do you have?

3. what device are you trying to to connect to 5ghz?

4. Details are key, its tough to help without fully knowing whats going on.
- Dent41
  Aspirant
  Oct 26, 2022
  So sorry I hv model number R8000 and yes I’m trying to connect to 5ghz. It connects to the extender I hv but not the router
  - plemans
    Guru - Experienced User
    Oct 26, 2022
    So you have an R8000.
    
    Still struggling to make sense of this as you say it connects to the extender but not the router.
    
    The r8000 doesn't connect to a router?
    
    Or what isn't connecting to the router?
    Is this another router?
    
    Again, please stop being brief. Go over your full setup, what you're trying to do, and where in the process its failing. Just saying it doesn't work, doesn't tell us anything.
FURRYe38
Guru - Experienced User
Oct 26, 2022
Dent41 wrote:

My router won’t connect to my 5g network

Are you trying to connect the R8000 to a cell phone internet service network?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- plemans
  Guru - Experienced User
  Oct 26, 2022
  Plus something else to keep in mind is the r8000 has smart connect that combines all 3x of its ssid's into one ssid.

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