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Forum Discussion
Router issue - dropping signal every 5 minutes
Hi friends. My Netgear R6400 router will have flashing white lights and then they will all go off and then the power button will come back orange. It will usually stay orange for a few minutes. When this happens I lose internet connection. It happens every 5-10 minutes. The other lights will eventually and automatically go back on -internet light is flashing white and 2.4GHz is solid white with a flash every so often. The WiFi and WPS are solid white. I have tried all the power resets and checked for updates. Also checked with provider and everything is fine on their end. PLEASE HELP!
9 Replies
sounds like its in a boot loop.
Are you able to access it at any point during this?
Try reinstalling the firmware on it in case the firmware is corrupt. Then do a factory reset/reinstall.
- Sorry, I am not tech savvy. How do I uninstall? I’m having issues doing much of anything without internet. I have my phone that I’m trying to work off with 5G
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Are you able to access the routers login info?
if so, follow the guide above
