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Forum Discussion
Sjbenson
Dec 17, 2017Aspirant
Router R6700 randomly dropping devices
A few days ago, the router dropped most of the 2.5 ghz devices. Each device thought they were connected but with no internet. Logging into the router, I saw none of the devices connected. All of the 5 ghz devices had no problems.
Resetting the router helps, but it keeps happening a couple times a day. I changed the QOS settings from manual to auto. Hasn't crashed again but I only just tried it. I'm concerned that the router is dying. Any other ideas I can try?
Resetting the router helps, but it keeps happening a couple times a day. I changed the QOS settings from manual to auto. Hasn't crashed again but I only just tried it. I'm concerned that the router is dying. Any other ideas I can try?
Hi All,
Please try this firmware version and see if the same problem.
https://kb.netgear.com/000053180/R6700-Firmware-Version-1-0-1-38-Hot-Fix
3 Replies
- klpetersAspirantI have been getting the same dropouts. Seems to have started since the latest firmware update.
- JamesGLMaster
Hi All,
Please try this firmware version and see if the same problem.
https://kb.netgear.com/000053180/R6700-Firmware-Version-1-0-1-38-Hot-Fix
- JamesGLMaster
Hi All,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.