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Sjbenson's avatar
Sjbenson
Aspirant
Dec 17, 2017
Solved

Router R6700 randomly dropping devices

A few days ago, the router dropped most of the 2.5 ghz devices. Each device thought they were connected but with no internet. Logging into the router, I saw none of the devices connected. All of the 5 ghz devices had no problems.

Resetting the router helps, but it keeps happening a couple times a day. I changed the QOS settings from manual to auto. Hasn't crashed again but I only just tried it. I'm concerned that the router is dying. Any other ideas I can try?

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