NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Samsung note 9 will connect but no internet available R7800 has to be wifi as works everywhere else?
Phone works at work but as soon as home no wifi annoyingly it's only certain apps I've reset router, modem, phone and extender with no joy changed nearly all setting and change back also checked for f...
HI ,
There is a simple solution to this problem. I have been dealing with this issue since i bought Samsung Galaxy Note 9 and have tried everything that is said on internet and other fourms about this. There is some kind of security used in Note 9 to connect to wifi. I am no Pro in this but when i use Whatsapp Calls, Youtube Videos, Instagram App or similar specific things on Note 9 The internet connectivity drops but the wifi is still connected. All other devices on wifi works well. Note 9 connection resets itself while being connected to wifi and internet connectivity rusumes on the device in couple of minutes. Another way i used to resume connectivity is to disconnect and reconnect to the same wifi. But recently found a solution to this.
Solution:
Follow this procedure on your Note 9 or any other Samsung Device with such issue (Noob-Proof).
1. Turn on Developer Mode (May Vary on other Devices)
i.Open settings
ii.Go to About Phone
iii.Click on Software Information
iv. Rapidly Tap on Build Number
2. You will get a Notification Saying Developer Mode Activated.
3.Go Back to the screen where you clicked on About phone. Scroll Down and you will find Developer Options. Click on it.
4. Find Wifi Safe mode Option and turn it On.
5. Have Normal life Back Again. :smileyhappy:
It Worked for me. Hope it does for you too. :heart:
Note 9 is on Andoid Version 9, One UI 1.0
Retired_Member wrote:
Everything else works apart from my note 9
This suggests that the router's wifi is just fine. The problem is with the Note 9.
The router isn't likely to single out this device for maltreatment.
Have you told it to forget the wifi connection to the router and set it up again from scratch?
Yes I have tried that it works on all the other wifi I have tried and is only some apps like Amazon and Ebay some parts and this is the 3rd Samsung I have tried brand new all doing the same thing exactly on this wifi only and it all also works on mobile data thanks for the reply this has been going on for weeks with s9+'s and this note 9