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Forum Discussion
Retired_Member
Aug 25, 2018Samsung note 9 will connect but no internet available R7800 has to be wifi as works everywhere else?
Phone works at work but as soon as home no wifi annoyingly it's only certain apps I've reset router, modem, phone and extender with no joy changed nearly all setting and change back also checked for f...
- May 31, 2019
HI ,
There is a simple solution to this problem. I have been dealing with this issue since i bought Samsung Galaxy Note 9 and have tried everything that is said on internet and other fourms about this. There is some kind of security used in Note 9 to connect to wifi. I am no Pro in this but when i use Whatsapp Calls, Youtube Videos, Instagram App or similar specific things on Note 9 The internet connectivity drops but the wifi is still connected. All other devices on wifi works well. Note 9 connection resets itself while being connected to wifi and internet connectivity rusumes on the device in couple of minutes. Another way i used to resume connectivity is to disconnect and reconnect to the same wifi. But recently found a solution to this.
Solution:
Follow this procedure on your Note 9 or any other Samsung Device with such issue (Noob-Proof).
1. Turn on Developer Mode (May Vary on other Devices)
i.Open settings
ii.Go to About Phone
iii.Click on Software Information
iv. Rapidly Tap on Build Number
2. You will get a Notification Saying Developer Mode Activated.
3.Go Back to the screen where you clicked on About phone. Scroll Down and you will find Developer Options. Click on it.
4. Find Wifi Safe mode Option and turn it On.
5. Have Normal life Back Again. :smileyhappy:
It Worked for me. Hope it does for you too. :heart:
Note 9 is on Andoid Version 9, One UI 1.0
Be1na2
Dec 14, 2018Aspirant
We recently upgraded our router to Nighthawk XR500 and our Samsung Galaxy Note 9 phones will not connect to the internet and we can't make WIFI calls. Our prior router was a Netgear 48 (several years old) and EVERYTHING worked great! Is there any additional information on connecting to this router? I am disappointed that I upgraded my router just to find out that it is useless (at least it is currently unless there is s fix).