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Fce's avatar
Fce
Follower
Apr 25, 2022

Seems like my Local access is gone. Now, I have anywhere access, which I can not run speed test,

 I have no idea what caused this problem. Everything was working fine last week? Router R7900P . Firmware is up to date. 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 25, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    How are you connecting to the router? Wired or wireless?

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Apr 26, 2022

    Any chance of explaining what the problem is?

     

    Burying question in a long subject is a bad idea. Not enough room for a proper description.

     

    What are you doing and where does it go wrong?

     

    Is this something to do with using an App with your device?

     

    That's what Anywhere Access is about.

     

    Which app? Android? iOS?

     

    Fce wrote:

     Firmware is up to date. 

    Sadly, " up to date" is not a reliable guide. A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.