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Forum Discussion
Several websites (all related to a single IP) time out suddenly
A few days ago, my work email and websites associated with the same ip address started timing out with my XFinity service. (for reference, the sites/email all work with my T-Mobile mobile data, but time out with XFinity)
Troubleshooting, I bypassed the Nighthawk N6350, and plugged the modem (Arris SB8200) directly into my PC and the work email and associated websites load/ping fine, so it's definitely the Netgear R6305 router that's causing the issue (all devices attached have the same problem, iPhone, Roku, Playstation, etc...)
I don't see anything in the security section with blocked IPs/websites (and I definitely didn't manually add them).
pings time out, 100% loss, IP address for mail/sites/etc... is 69.175.5.239
Literally everything else finds/loads/pings just fine via the router.
Any help is appreciated,
Thank you!
4 Replies
1. try enabling ipv6
2. Try a different DNS Server. Here's a few for ipv4. Also remember to change the ipv6 dns server if ipv6 is enabled
CloudFlare 1.1.1.1 and 1.0.0.1
GoogleDNS 8.8.8.8 and 8.8.4.4Thanks for the reply!
I tried using the Google/Cloudflare DNS IPs but didn't seem to help.
Went to look at IPv6 and I'll admit I'm a little out of my depth here. Which of these drop downs should I choose to turn on? I attempted auto-config but that didn't seem to help or hurt, though I probably didn't get something right in the actual setup.
Back on disabled now. Which drop down would you suggest, and should I be doing something inside the settings of the dropdown or keep it at automatically assigned by ISP?
