NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Lindacarter719's avatar
Aug 31, 2022

Shut off by customer service

My pc was locked out by customer service & wifi box disable due to not wanting to give up my personal finance info

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Huh? 

    What NG product are you referring too? 

  • plemans's avatar
    plemans
    Guru - Experienced User

    netgear isn't going to lock your stuff. 

    I'm betting you tried to get customer service and got a scam/con site that locked it and are wanting you to buy a firewall/virus software.