NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Slow internet when connected to Wifi
I just got AT&T 1000Mbps fiber internet, as well as an R7000 Nighthawk router. The AT&T RG is in passthrough mode, and the Nighthawk is in router mode. Nighthawk is running firmware version 1.0.9.60_...
OK. I think I have solved the problem. Here is what I did:
- I got rid of the AT&T Gateway. It's now just the Nighthawk connected to the AT&T ONT via a switch in the middle. Instructions here if anyone is interested.
- After getting rid of the gateway, I factory reset the router again. I set the SSIDs up again, changed the 2.4GHz and 5GHz channels from "Auto" and whatever the default 5GHz channel was to "06" and "161" (looking at a wifi analyzer, revealed that channel 6 was the least congested in my area for 2.4GHz. Channel 161 was not used at all in the 5GHz spectrum).
After doing both of these things, I am now getting between 350Mbps and 525Mbps on the 5GHz network.
I had done step 2, with the gateway in place, several times before. I think the combination of the two together is what solved my issue.
Thank you everyone for the help.
Disable smart connect, lots of issues with it
on which band are you testing? 2.4 or 5 GHz?
- OK. I disabled Smart Connect, and speeds went up a little. I'm now getting around 150-175. I'm testing from both my phone (Samsung Galaxy S9), and my laptop. Before I put the Router in place, and just tested with the AT&T gateway, I would get 400-500+ on wireless.
Are you running two wireless networks???
Define what you mean by " just tested with the AT&T gateway"?
- No. I only have one wireless network running. The AT&T Gateway has wireless built in to it. When I first got the service, I do not have the Nighthawk. So, I ran on the AT&T wireless for a couple of days until the Netgear got here from Amazon. One I installed the router I turned off wireless kn the gateway.
