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Forum Discussion
R2dTOO
Jan 12, 2019Guide
Slow internet when connected to Wifi
I just got AT&T 1000Mbps fiber internet, as well as an R7000 Nighthawk router. The AT&T RG is in passthrough mode, and the Nighthawk is in router mode. Nighthawk is running firmware version 1.0.9.60_...
- Jan 14, 2019
OK. I think I have solved the problem. Here is what I did:
- I got rid of the AT&T Gateway. It's now just the Nighthawk connected to the AT&T ONT via a switch in the middle. Instructions here if anyone is interested.
- After getting rid of the gateway, I factory reset the router again. I set the SSIDs up again, changed the 2.4GHz and 5GHz channels from "Auto" and whatever the default 5GHz channel was to "06" and "161" (looking at a wifi analyzer, revealed that channel 6 was the least congested in my area for 2.4GHz. Channel 161 was not used at all in the 5GHz spectrum).
After doing both of these things, I am now getting between 350Mbps and 525Mbps on the 5GHz network.
I had done step 2, with the gateway in place, several times before. I think the combination of the two together is what solved my issue.
Thank you everyone for the help.
R2dTOO
Jan 12, 2019Guide
OK. I disabled Smart Connect, and speeds went up a little. I'm now getting around 150-175. I'm testing from both my phone (Samsung Galaxy S9), and my laptop. Before I put the Router in place, and just tested with the AT&T gateway, I would get 400-500+ on wireless.
IrvSp
Jan 12, 2019Master
Are you running two wireless networks???
Define what you mean by " just tested with the AT&T gateway"?
- R2dTOOJan 12, 2019GuideNo. I only have one wireless network running. The AT&T Gateway has wireless built in to it. When I first got the service, I do not have the Nighthawk. So, I ran on the AT&T wireless for a couple of days until the Netgear got here from Amazon. One I installed the router I turned off wireless kn the gateway.
- sktn77aJan 12, 2019Virtuoso
The 400-500mbps is the fastet you'll get on WiFi. Don't know why the netgear is so slow. Try a factory reset. Then check speeds without security and then with security (dont change any other settings). If that doesn't work, try downgrading the firmware to v042. If you're still only getting 100mbps, send it back, something is wrong.
- IrvSpJan 12, 2019Master
Do you have a wired device you can check with? What about the SPEED TEST on the QoS page, what does that show?
Did you turn off the modem before connecting the router, then power up in sequence the modem and once fully up the router?
- R2dTOOJan 14, 2019Guide
Here are speed tests from my laptop. The first is wired. The second is wireless (connected to 5G). I also downgraded the firmware to V1.0.9.42_10.2.44.
WiredWireless