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danandrita's avatar
danandrita
Aspirant
Feb 17, 2020
Solved

Some devices cannot connect via ethernet

Just got CenturyLink fiber internet service using their provided dsl/modem Zyxel C3000Z.  Needed more functionality than it provides so I am trying to configure it with a Netgear R6700V3 (updated the firmware to current) via bridging.

 

After reading many posts on bridging the two I proceeded to turn off the wifi on the C3000Z and put it into transparent bridge mode.  I plugged ethernet cord from C3000Z port 4 to the WAN port of the R6700.  I then went into Internet settings on the R6700 and changed to PPPOE and supplied the credentials and it appearred to connect up as I was able to get to the internet.  I also changed the IPv6 settings to PPPOE and changed the VLAN ID for the internet connection from 10 to 201.

 

So far so good, everything seemed to be working well.  I was able to connect a laptop up to the R6700 both wirelessly and ethernet connected and got to internet just fine.  Also moved USB drive onto the R6700 and that was accessible also (great 3.0 speed).

 

Here's where the problem is, I have two printers that I tried connecting to the R6700's ethernet ports and the status lights showed amber and even though they show as connected in the connected devices of the Netgear admin tool they were not accessible via either IP through a browser or trying to send print to them.  One of them is wireless capable so I took it off the cord and connected to the R6700 via wifi and it worked flawlessy.  So I can't figure out why the printers are not accessible through the ethernet connections.

 

 

  • So I believe my problem to now be resolved.

    I went into printer properties in control panel and found the IP addresses were incorrect.

    I updated these to the IPs showing up in the Netgear connected devices screen and printers are now fully accessible,

    meaning their admin tools can be accessed via IP in a browser and they can be printed to by device name from an application.

     

    My other concern was the amber lights on the port LEDs.  Confirmed that my printers both have 100mbps NICs so it stands to reason they will show up as amber (10/100 mbps) status versus white (1gbps) status.  My previous Netgear router only displayed green or off, so the amber was new to me.

3 Replies

  • > [...] I have two printers [...]

     

       Not a very detailed description of either of them, nor of how they
    were configured when they worked.

     

    > [...] they were not accessible via either IP through a browser [...]

     

       Any actual error messages?  What were those IP addresses?  And that
    of the (unspecified) computer/device with the web browser?

     

    > [...] or trying to send print to them. [...]

     

       "send" from what?  Did you remove your old printer definitions on
    whatever that computer/device might be, and re-install the printers
    there?


       If you're talking Windows, I'd expect a network connection to a new
    router to appear as a new Network Connection in Windows, which might
    default to being a "Public" (instead of a "Private") connection, which
    might affect access to a shared printer.

     

    > [...] I can't figure out why the printers are not accessible through
    > the ethernet connections.

     

       I see no information here which offers any clues.  By itself, "not
    accessible" is not a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

    • danandrita's avatar
      danandrita
      Aspirant

      So I believe my problem to now be resolved.

      I went into printer properties in control panel and found the IP addresses were incorrect.

      I updated these to the IPs showing up in the Netgear connected devices screen and printers are now fully accessible,

      meaning their admin tools can be accessed via IP in a browser and they can be printed to by device name from an application.

       

      My other concern was the amber lights on the port LEDs.  Confirmed that my printers both have 100mbps NICs so it stands to reason they will show up as amber (10/100 mbps) status versus white (1gbps) status.  My previous Netgear router only displayed green or off, so the amber was new to me.

      • antinode's avatar
        antinode
        Guru

        > I went into printer properties in control panel and found the IP
        > addresses were incorrect. [...]


           Why didn't _I_ think to ask about those addresses?  No, wait...

         

           If you have software which expects to find your (unspecified) "two
        printers" at those (unspecified) "the IP addresses", then you might want
        to look for "Specify the IP addresses that the router assigns" in the
        User Manual for your router.

         

        > My other concern was the amber lights [...]

         

           Also covered in the User Manual.

         

           Visit http://netgear.com/support , put in your model number, and look
        for Documentation.  Get the User Manual.  Read.

         

        > [...] (updated the firmware to current) [...]

         

           For future reference, as always, an actual version number would be
        more useful than your opinion of what's "current", today.