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Forum Discussion
Solved
Support in China
Hi, I live in Shanghai, China and recently bought a R7000 here in China. After unwrapping and connecting it asked for a firmware update, which I started. After that I never get in contact with i...
Hi frankbuck,
Click on the link below to contact support.
https://www.netgear.com/support/contact.aspx
-Select "Get help on my NETGEAR product"
-Select your country
-Enter the serial number of your router
-Then select "I cannot find an answer to my problem, I would like to contact NETGEAR support."
-Select Open an email ticket
Did your nerdy friend try this?
>>>> How to upload firmware to a NETGEAR router using TFTP | Answer | NETGEAR Support <<<<
I will ask him. Thank you for the tip!