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Forum Discussion
frankbuck
Jun 28, 2017Aspirant
Support in China
Hi, I live in Shanghai, China and recently bought a R7000 here in China. After unwrapping and connecting it asked for a firmware update, which I started. After that I never get in contact with i...
- Jul 07, 2017
Hi frankbuck,
Click on the link below to contact support.
https://www.netgear.com/support/contact.aspx
-Select "Get help on my NETGEAR product"
-Select your country
-Enter the serial number of your router
-Then select "I cannot find an answer to my problem, I would like to contact NETGEAR support."
-Select Open an email ticket
William10a
Jun 28, 2017Master
What is the router doing, what are the lights on the router doing?
frankbuck
Jun 29, 2017Aspirant
William10a wrote:What is the router doing, what are the lights on the router doing?
Solid white light, no response to reset...