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Forum Discussion
msidefx
Feb 12, 2021Aspirant
The information you entered does not match what is saved on the router. Please enter it again.
I purchased this R7300 used router from Ebay. When using the user login of "admin" and password as "password", after 2 attempts it brings me to Router Password Recovery screen. Here it asks for the router serial number which I get off the tag on the bottom of the router. After entering this number, it goes to a screen that says "The information you entered does not match what is saved on the router. Please enter it again."
I have tried logging in with a different browser, no luck....doing a 10 second press of the reset button. Nope.... I also read online of another reset procedure (30 second button press, unplug while still holding reset button for 30 seconds, plugging back in) This fails as well.
I can get to the same serial number screen but using any user name and password I choose.. So it appears that password recovery was set up on this router and I have no way to login...
Can someone tell me how to access configuration? Am I doing something wrong?
6 Replies
- schumakuGuru - Experienced User
Password recovery does not work unless it was configured once, common long standing issue...
NETGEAR Nighthawk AC1900 DST Router and DST Adapter Model R7300DST User Manual p.204 shows for the factory reset:===
To restore factory settings:Factory Reset hole and button
1. Insert a paper clip into the Factory Reset hole and hold it for two seconds, and then release the button.
The Power LED blinks green.
All the LEDs turn off after 3 seconds, and then Power LED lights solid green for about 30 seconds.===
Do the LEDs reflect this on your device?- msidefxAspirant
Thanks for the reply.. It helps if you plug the network cable into a LAN port and not the WAN... So i'm in configuration now.
Trying to set the R7000 in repeater mode but I don't see the option of Advanced Setup > Router/AP/Bridge/Repeating Mode as stated here https://kb.netgear.com/24108/How-do-I-enable-the-extender-mode-feature-on-my-Nighthawk-router. This is a netgear support article.
Do you know if an R7000 supports repeater mode? If so, where do I find it? This community article says repeater mode does NOT exist..
I'm so confused..
- michaelkenwardGuru - Experienced User
msidefx wrote:
Trying to set the R7000 in repeater mode but I don't see the option of Advanced Setup > Router/AP/Bridge/Repeating Mode as stated here https://kb.netgear.com/24108/How-do-I-enable-the-extender-mode-feature-on-my-Nighthawk-router. This is a netgear support article.
The manual explains how to do it, but this feature may have been removed in later firmware.
AP mode may still be there, but to get bridge/repeater mode you may have to revert to an older firmware from before when they removed this feature. That might reduce the device's security, but you lose many features in anything but router mode and your existing router may provide enough protection for your needs.