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msidefx's avatar
msidefx
Aspirant
Feb 12, 2021

The information you entered does not match what is saved on the router. Please enter it again.

I purchased this R7300 used router from Ebay. When using the user login of "admin" and password as "password", after 2 attempts it brings me to Router Password Recovery screen. Here it asks for the router serial number which I get off the tag on the bottom of the router. After entering this number, it goes to a screen that says "The information you entered does not match what is saved on the router. Please enter it again."
I have tried logging in with a different browser, no luck....doing a 10 second press of the reset button. Nope.... I also read online of another reset procedure (30 second button press, unplug while still holding reset button for 30 seconds, plugging back in)  This fails as well. 
I can get to the same serial number screen but using any user name and password I choose.. So it appears that password recovery was set up on this router and I have no way to login... 

Can someone tell me how to access configuration? Am I doing something wrong?

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