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Solved
This NETGEAR device is already registered to another account
I am getting the following message when trying to enable remote management:
This NETGEAR device is already registered to another account
This device was purchased used. How can I connect device to my account?
This NETGEAR device is already registered to another account
This device was purchased used. How can I connect device to my account?
- It works! The last step I was missing was rebooting the router.
Hope someone finds this helpful.
3 Replies
- I think I have resolved the issue. The previous owner needed to deactivate the device from their NETGEAR account via the web. I would be reluctant to buy from secondary market unless you are familiar with previous owner.
- So this only resolved half of my issue. Now the router shows up under my profile at my NETGEAR account. However it will not let me turn on Remote Management and I am getting the same error message. Evidently this can only can be resolved by NETGEAR tech support?
- It works! The last step I was missing was rebooting the router.
Hope someone finds this helpful.