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Forum Discussion

schmidew's avatar
schmidew
Aspirant
Sep 07, 2016
Solved

This Serial number has already been registered in our system by a support representative.

Hello,

I purchased 2 R7000 routers.  One of the registrations went perfectly, but the other returned the error:

"This Serial number has already been registered in our system by a support representative."

How can I register my R7000 properly?

Thank you,

Eric

  • Retired_Member's avatar
    Retired_Member
    Sep 07, 2016

    Contact support or exchange it and try again.

5 Replies

  • Retired_Member's avatar
    Retired_Member

    Contact support or exchange it and try again.

    • schmidew's avatar
      schmidew
      Aspirant

      I couldn't find the chat support link at first on the website!  Within a couple minutes everything was cleared up.

      Thanks for the response:)

      • norbert_seifert's avatar
        norbert_seifert
        Aspirant

        This Serial number has already been registered in our system by a support representative.
        4CP1567KAxxxx

         

        What can i do?