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Antero's avatar
Antero
Tutor
Jan 12, 2021

Too many devices?

Hi,

 

I´m having issues with my laptop, printer, and my wife and kids laptops, when moving around the house suddenly disconect and said "limited connection" (something about IP).

 

The r7800 router is located at the center of the house, 3 extenders at the distant room (2 in the first floor, 1 in the second floor). A total of 54 wifi devices (laptops, tv´s, cellphone, online videocameras, Air conditioner, Washing machine, dryer and other smarthome devices) and 5 ethernet connected devices.

 

My question is, the cause of having my laptop and other devices disconnected it´s because I have too many devices connected at the same time and the router can´t handle that?

 

Thanks in advance

8 Replies

  • NG routers can handle a max of 32 wifi devices per band. If you're connecting most of your devices on the 2.4 or 5 GHz band, this may explain it why you get drop outs

    • Antero's avatar
      Antero
      Tutor

      Thanks for your reply.

       

      I thought it doesn´t matter in which band my devices are connected because at the end is the same processor (router), but it´s good to know that is not. I would try to balance between 2.4 and 5 my devices, although some of them only support 2.4 like smart light switches and WIZ bulbs, however I think it should works. I let you know.

       

      Thanks again.

      • plemans's avatar
        plemans
        Guru - Experienced User

        You're also running 3x extenders (from what you've said)?

        I usually recommend to people, that if they're needing more than 1 extender to move to an actual mesh system like netgear orbi. 

        "mesh" extenders don't play as nicely because nothings controlling them versus an actual mesh system has the router controlling the backhaul connections. 

        This can cause extenders to daisy chain or even end up connecting to each other and not back to the router which can cause issues. 

        You put you have the EX7300 and EX7500. Is there a different one as well or 2 of one of them? 
        With those the EX7500 is triband so has a dedicated backhaul versus the ex7300 doesn't have that backhaul. 

        the EX7300 will have lower speeds and increased latency 

         

        How big is the home?

        You might have to much overlapping coverage when using mesh extenders.

        Something to try? Change 1 or 2 of the extenders out of mesh mode and assign them their own unique ssid. Sometimes that can help when people are using overlapping mesh extenders.