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CX's avatar
CX
Initiate
Jul 12, 2017
Solved

Trouble adding my nas network drive to Plex library

  Router Firmware: V1.0.2.32 Nas: Synology DS1815+ (Named Vault)     I've been following this guide https://kb.netgear.com/000038628/How-do-I-use-my-R9000-Nighthawk-X10-to-add-a-network-drive-to...
nighthawkx10
Plex
Troubleshooting
  • CX's avatar
    CX
    Jul 18, 2017

    Thanks for your reply. I tried contacting them the day I made this post. Nobody on live chat attempted to help me with the issue other than giving me a case number. The case is still open and I am waiting for either a phonecall or email reply. If you have any suggestions in the meantime they would be much appreciated because I am considering returning the router at this point. :(

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jul 18, 2017

Welcome to the community, CX

 

That's an interesting case. Did you submit an inquiry to our support team?

If you have not, I strongly suggest that you contact support to log a case on this for further debugging.