NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Trouble adding my nas network drive to Plex library
Router Firmware: V1.0.2.32 Nas: Synology DS1815+ (Named Vault) I've been following this guide https://kb.netgear.com/000038628/How-do-I-use-my-R9000-Nighthawk-X10-to-add-a-network-drive-to...
Thanks for your reply. I tried contacting them the day I made this post. Nobody on live chat attempted to help me with the issue other than giving me a case number. The case is still open and I am waiting for either a phonecall or email reply. If you have any suggestions in the meantime they would be much appreciated because I am considering returning the router at this point. :(
Thanks for your reply. I tried contacting them the day I made this post. Nobody on live chat attempted to help me with the issue other than giving me a case number. The case is still open and I am waiting for either a phonecall or email reply. If you have any suggestions in the meantime they would be much appreciated because I am considering returning the router at this point. :(
The only thing I can think of right now is that this could be a firmware problem.
Looks like the team had reached out to you and is asking as to when they can contact you in order to get it resolved.
Please respond to them at your earliest convenience for a resolution.
I'm having the same problem since I reset my router. Any update OP?
Removed ALL subdirectories and it worked. (In other words - DON'T FOLLOW NETGEAR'S INSTRUCTIONS) lol
I'm having the exact same issues. I see that your solution is: "Removed ALL subdirectories and it worked.". Can you make a sceendump or tell me where you removed all sub directories from? I assume you didn't remove them from the NAS itself?
BR