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Forum Discussion
CX
Jul 12, 2017Initiate
Trouble adding my nas network drive to Plex library
Router Firmware: V1.0.2.32 Nas: Synology DS1815+ (Named Vault) I've been following this guide https://kb.netgear.com/000038628/How-do-I-use-my-R9000-Nighthawk-X10-to-add-a-network-drive-to...
- Jul 18, 2017
Thanks for your reply. I tried contacting them the day I made this post. Nobody on live chat attempted to help me with the issue other than giving me a case number. The case is still open and I am waiting for either a phonecall or email reply. If you have any suggestions in the meantime they would be much appreciated because I am considering returning the router at this point. :(
zookeee1
Aug 20, 2017Aspirant
Removed ALL subdirectories and it worked. (In other words - DON'T FOLLOW NETGEAR'S INSTRUCTIONS) lol
ioslo
Sep 16, 2017Initiate
I'm having the exact same issues. I see that your solution is: "Removed ALL subdirectories and it worked.". Can you make a sceendump or tell me where you removed all sub directories from? I assume you didn't remove them from the NAS itself?
BR
- iosloSep 20, 2017InitiateI found the solution to the connection issues: Basically, make sure you have set up a 'shared folder' on the NAS, using the admin tool/web page on the NAS, and use that folder name when adding a Network Drive Connection on R9000. You will also have to actually crate that folder on the NAS, using a PC, if you're not adding the 'root' folder of the NAS.