Unable to Access Nighthawk R7000 Web Interface over wired connection

Question

I have the Nighthawk R7000 router, it is in router mode. I was originally able to access the web interface without issue. But for some reason I can no longer access it via wired connections. I can access it from my wireless connections. I cannot see any reason why this would be. I tried Edge, Firefox and Chrome browsers. Any help would be appreciated.&nbsp;

antinode · Answer

&gt; Unable to Access Nighthawk R7000 Web Interface [...]&nbsp;&nbsp;&nbsp; Firmware version?&nbsp; Connected to what?&nbsp;&nbsp;&nbsp; "Unable" is not a useful problem description.&nbsp; It does not say whatyou did.&nbsp; It does not say what happened when you did it.&nbsp; As usual,showing actual actions (commands) with their actual results (errormessages, LED indicators, ...) can be more helpful than vaguedescriptions or interpretations.&nbsp;&gt; [...] I cannot see any reason why this would be. [...]&nbsp;&nbsp;&nbsp; Nor can I, but I also can't see which URL you're using, or whicherror message you get when it fails.&nbsp; I might guess that your wired andwireless devices do DNS differently, but with no useful information,that's a shot in the dark.&nbsp;&nbsp;&nbsp; General advice: A forum or Web search for an actual error message canbe much more helpful than a search for "unable" or "can no longer".

SithLord2K · Answer

When I try to navigate to the IP address of the router 192.168.1.1 I get a message that internet access is blocked. I have set up no blocking on the router. The firmware is version 1.0.11.126.

When I navigate to the same IP address on my Pixel 5 phone I can access it, but due to the size of the screen navigation is cumbersome.

I have reset the router to factory settings twice and set everything back up. But I had to do so from my phone.

This only seems to happen when I try to access it from a Desktop PC. Which as mentioned is hard wired.

I have searched this forum and the web without success which is why I am posting here to see if there is anything else to try.

I have checked to make sure the site is not blocked and cookies are enabled.

antinode · Answer

&gt; [...] The firmware is version 1.0.11.126.&nbsp;&nbsp;&nbsp; Ok.&nbsp; That still leaves:&nbsp;&gt; [...] Connected to what?&nbsp;&gt; When I try to navigate to the IP address of the router 192.168.1.1&gt; [...]&nbsp;&nbsp;&nbsp; How did you determine that that's "the [LAN] IP address of therouter"?&nbsp;&gt; [...] I get a message that internet access is blocked.&nbsp;&nbsp;&nbsp; Which part of "actual" did you find confusing?&nbsp; Copy+paste of theactual message might be more helpful than your summary of the actualmessage.&nbsp; Revealing which browser you're using might help ininterpreting the message, too.&nbsp; Firefox would be most convenient for me.(Assuming that that message is coming from the browser.)&nbsp;&nbsp;&nbsp; "try to navigate" from what?&nbsp; What's the IP address of that device?&nbsp;&gt; This only seems to happen when I try to access it from a Desktop PC.&gt; Which as mentioned is hard wired.&nbsp;&nbsp;&nbsp; I got that.&nbsp; But, by itself, that shouldn't matter.&nbsp; "hard wired"directly to a LAN Ethernet port on the R7000, or what?&nbsp; How manydifferent "hard wired" devices behave the same way?&nbsp;&nbsp;&nbsp; Normally, "192.168.1.1" would be entirely local, and accessing itwould not involve Internet access, only LAN access.

SithLord2K · Answer

As for how I determined that is the IP address for the router, it was the one I setup as part of the setup and it is listed as the default gateway for my DCHP devices.&nbsp;IP of the PC I am navigating to the router from is 192.168.1.100 and is connected directly to LAN Port #1 on the router with a 6' cable&nbsp;The message about the internet access being blocked is from Edge.Hmmm… your Internet access is blockedFirewall or antivirus software may have blocked the connection.Try:Checking the connectionChecking firewall and antivirus configurationsRunning Windows Network DiagnosticsERR_NETWORK_ACCESS_DENIEDHide detailsCheck your Internet connectionCheck your network cables, modem, and routers.Allow Microsoft Edge to access the network in your firewall or antivirus settings.If it's already listed as a program allowed to access the network, try removing it from the list, and adding it again.&nbsp;Yes I did ensure that Edge is not blocked (I use it daily so I already knew it wasn't)&nbsp;&nbsp;Here is the message I get when trying to navigate to the web interface of the router using Firefox.&nbsp;Unable to connectFirefox can’t establish a connection to the server at 192.168.1.1.The site could be temporarily unavailable or too busy. Try again in a few moments.If you are unable to load any pages, check your computer’s network connection.If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.&nbsp;When you ask what is it connected to, well it is connected to my modem which is a Technicolor Model: TCA300EOf the devices I have hard wired to the router the desktop pc is the only one I can try from the other device is a VOIP phone and a switch for a separate network, it is an unmanaged switch and not currently powered on.&nbsp;

antinode · Answer

&gt; ERR_NETWORK_ACCESS_DENIED&nbsp;&nbsp;&nbsp; I'm not a Windows expert, but that doesn't sound to me like a routerproblem.&nbsp;&gt; Of the devices I have hard wired to the router the desktop pc is the&gt; only one I can try from [...]&nbsp;&nbsp;&nbsp; Buy/borrow/steal another one?&nbsp; Blame assignment is Job One.&nbsp; My guessis that you have a Windows system which doesn't work, not a router whichdoesn't work, but I'd want more evidence before deciding.&nbsp;&gt; [...] it is connected to my modem which is a Technicolor Model:&gt; TCA300E&nbsp;&nbsp;&nbsp; That's a modem?&nbsp; It's connected to the WAN/Internet port of theR7000?

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Unable to Access Nighthawk R7000 Web Interface over wired connection

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