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Forum Discussion
JohnnyWB
Apr 27, 2016Tutor
Unable to do a fresh set-up wizard install on my Nighthawk AC1750
Ok, I just built a brand new computer, mainly to be used for gaming. My Ether cable runs from the DSL Modem to the Nighthawk Wireless unit, then I ran an Ether Cable directly to my new PC and pllugg...
- Retired_MemberApr 28, 2016
If they're greyed out that's a sign you're not in router mode? So the question is what mode is it in? Did you tinker yourself into an unknown mode?
Retired_Member
Apr 28, 2016You can factory reset the router and the genie app is not required to setup the router
- JohnnyWBApr 28, 2016Tutor
Thanks for your reply but, the Gemie app, is not my problem. Maybe I wasn't clear enough so let me attempt to clarify it. When I log into the "routerlogin/net" so i can set up QOS, tinker with my security settings, and things of that nature I couldn't as nearly half of those features had been grayed out. So after trying to get the set-up wizard to run again and help me re-install the software, I gave up and un-installed the software. I am running bare and have no apparent control over my WIFI device now.
Does that help any?
Thanks
- Retired_MemberApr 28, 2016
If they're greyed out that's a sign you're not in router mode? So the question is what mode is it in? Did you tinker yourself into an unknown mode?
- JohnnyWBApr 28, 2016Tutor
Now, thats the $64 Mill question. I just hooked it up, as I did my last computer, which was also on Windows 10, ran the Genie App and the set-up wizard, as before. I do not know what happened to it either. I know to being with, I had to redo my Nighthawk, when i fist got it but that was simple and had no trouble getting it to come up correct, that second time. Now, since i have built my own, it seems to be a problem and I am not sure why. I will keep looking myself and see what I can do on this end. Thanks.