NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Tutor

Apr 27, 2016

Solved

Unable to do a fresh set-up wizard install on my Nighthawk AC1750

Ok, I just built a brand new computer, mainly to be used for gaming. My Ether cable runs from the DSL Modem to the Nighthawk Wireless unit, then I ran an Ether Cable directly to my new PC and pllugg...

Retired_Member
Apr 28, 2016
If they're greyed out that's a sign you're not in router mode? So the question is what mode is it in? Did you tinker yourself into an unknown mode?

Tutor

Apr 28, 2016

Thanks for your reply but, the Gemie app, is not my problem. Maybe I wasn't clear enough so let me attempt to clarify it. When I log into the "routerlogin/net" so i can set up QOS, tinker with my security settings, and things of that nature I couldn't as nearly half of those features had been grayed out. So after trying to get the set-up wizard to run again and help me re-install the software, I gave up and un-installed the software. I am running bare and have no apparent control over my WIFI device now.

Does that help any?

Thanks

Retired_Member

Apr 28, 2016

If they're greyed out that's a sign you're not in router mode? So the question is what mode is it in? Did you tinker yourself into an unknown mode?

JohnnyWB
Tutor
Apr 28, 2016
Now, thats the $64 Mill question. I just hooked it up, as I did my last computer, which was also on Windows 10, ran the Genie App and the set-up wizard, as before. I do not know what happened to it either. I know to being with, I had to redo my Nighthawk, when i fist got it but that was simple and had no trouble getting it to come up correct, that second time. Now, since i have built my own, it seems to be a problem and I am not sure why. I will keep looking myself and see what I can do on this end. Thanks.
- VE6CGX
  Master
  Apr 29, 2016
  Forget the Genie for the time being. Can you log into router directly using it's ip address 192.168.1.1?
  - JohnnyWB
    Tutor
    Apr 29, 2016
    No, I keep getting timed out everytime I try.
JohnnyWB
Tutor
Apr 30, 2016
Searay, turns out that I was in "Access Point", the whole time. Anyway, I was able to keep resetting the unit and it finallly did a re-install, allowed me to download the Genie App, and go back into "Routerlogin.net" and I was able to set up my unit, the way I had it before I built this one. To dumb to see the forrest for the trees, I guess.

Anyway: To all of you, I appreciate everyone trying help me here. It is a wonderful feeling to know that are people like you guys around. Great community, device, and support from all.

Thanks again,

Johnny