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sanchell's avatar
sanchell
Aspirant
Sep 13, 2022
Solved

Unable to install update for R7000

Greetings, Netgear Community!

 

I am using a Nighthawk R7000 route with firmware version R7000-V1.0.11.126_10.2.112.

 

On the netgear site is says the latest firmware version is R7000-V1.0.11.136_10.2.120.

 

Using the Nighthawk WiFi app on my iPhone I go to check for updates and after a brief pause it reads No new firmware is available at this time.

 

Does anyone know why it will not update to the new version?

 

Thank you.

 

SA

  • Jumzes's avatar
    Jumzes
    Sep 15, 2022

    the router has administration panel which is accesible at

    routerlogin.net
    or
    routerlogin.com

    under advanced section you will be able to find sub-section to update your firmware manually
    then you download it from netgear website, unpack it and push that unpacked main file through the website mentioned above
    router will update and reboot itself

9 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try using a wired PC and web browser and download the FW file to the PC, unpack the .zip file and send the unpacked FW file to the routers web page update feature there. 

    • sanchell's avatar
      sanchell
      Aspirant

      Thank you for your response, Furrye38.

       

      All of my computers are on the same LAN using ethernet cables terminating in the R7000.

       

      I already downloaded the .zip file from Netgear. I could not find instructions from Netgear how to install it. I also don't know what you mean when you write "send the unpacked FW file to the routers web page update feature there." The routers web page? Do you mean the Netgear web page I downloaded the FW from? Does the router have its own dedicated web page that I don't know about?

       

       

      • Jumzes's avatar
        Jumzes
        Aspirant

        the router has administration panel which is accesible at

        routerlogin.net
        or
        routerlogin.com

        under advanced section you will be able to find sub-section to update your firmware manually
        then you download it from netgear website, unpack it and push that unpacked main file through the website mentioned above
        router will update and reboot itself