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Forum Discussion
Solved
Unable to Un-Register R7100LG Router from ReadyCloud
Stuck in a bit of a loop.
Due to my USB device's (1TB Samsung portable HD) continually disappearing and then re-appearing in ReadyCLOUD I un-registered my router from within my ReadyCLOUD account with the aim of re-registering it to see if that would fix the issue. Having done so I then went to the router's Genie page to also unregister the router from my ReadyCLOUD account, but everytime I click on the Unregister button I get the following "Unable to remove your registration. Please try again.". Now stuck in a loop, anyone any ideas?
Issue solved by Netgear Support. Unit being RMA'd.
5 Replies
Bump!
A picture paints a thousand words:
I have un-registered my router on the ReadyCLOUD account and now need to log into my router to register it.
But when I go to the router to register it, as you can see below it is already registered to my ReadyCLOUD account, try as I might, I'm unable to un-register it:
Can anyone help?
Regards
Dave
Issue solved by Netgear Support. Unit being RMA'd.
- Hi, i have the same problem, but i got a used one and now it's too old to get support.
Can anyone help me with a workaround ?Something to contact NG support about:
https://my.netgear.com/support/contact.aspx
Issovits wrote:
Hi, i have the same problem, but i got a used one and now it's too old to get support.
Can anyone help me with a workaround ?
