NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Kell_Cannon's avatar
Kell_Cannon
Follower
Jun 01, 2021

Unknown Error 109 during firmware update for R6900 router

I am trying to update the firmware for R6900 but keep getting "unknown error 109" after clicking "yes" to upgrade. 

Current GUI Language Version:1.0.2.6_2.1.38.1
New GUI Language Version:1.0.2.8_2.1.38.1
Current Firmware Version1.0.2.6
New Firmware Version1.0.2.16_10.0.42

I downloaded firmware version 1.0.2.16 to computer but don't know how to manually update the router.

 

The app also doesn't work for upgrading firmware.