NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ArneH's avatar
ArneH
Tutor
Jan 14, 2021

Unstable after firmware update

I have an R8000 with firmware V1.0.4.68, this is slightly better than 1.0.4.66 and it is here where problem begin

After update to 1.0.4.66 5GHz-2 did not work according to the red sign. (But it seemed to work despite the red signal)

But the basic problem is that the quality has drop significant when streaming. The picture on the TV is (not always) is bad, the picture freezes and start buffering. That never occurred earlier.

So, I have three choices as I see it:

  1. Wait to an upgrade off the firmware, and hope that the upgraded firmware works better.
  2. Downgrade to R8000-V1.0.4.62 with all extra work after factory reset
  3. Buy a new router.

Any recommendations?

And a proposal: Let the user decide what WiFi band that should be included in Smart connect. I would be happy to merge 5GHz-1 and 5GHz-2 be merged and have the 2.4GHz as a stand-alone radio.

But anyway, to have R8000 with firmware V1.0.4.68, gets be frustrated.

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You're correct in your options. Its very unfortunate. 

    If you do downgrade, after its setup, make a backup of the configuration. That way if you do upgrade next time and have issues, you can downgrade back and just restore it. makes it a bit simpler. 

    One thing I will advise, avoid the .50 firmware. Devices that install that seem to get stuck on it. 

    • ArneH's avatar
      ArneH
      Tutor

       

      Hej

      Now have downgrade to V18! Then it is stable and don’t buffer videos, telephone’s etc.

      Wife also happy 😊.

      But I guess its ton of update that it an improvement especially in the security area.

      • plemans's avatar
        plemans
        Guru - Experienced User

        the .28 is a pretty solid version and has a few bug/product fixes. The newer versions got the netgear armor upgrade and that's when it seemed to cause issues