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Forum Discussion

PanoWest's avatar
Jul 14, 2021

Upgraded firmware and now cannot join EA games

Nighthawk R7000

Firmware update (latest) 1.0.11.123

 

I had been using update version 1.0.9.88 and everything was fine. Now after the update to 1.0.11.123, I cannot join an EA server to play (Battlefield4). I can connect to their website, but not an actual game. I get an endless loop of joining and it stays there.

I have reset the router, downgraded the firmware back to 1.0.9.88 and reset again, port forward the game, reinstalled the game and Origin.

No joy. I cannot see where any settings in the router have changed either.

At wits end. Any suggestions? What other info do you need?

12 Replies

    • PanoWest's avatar
      PanoWest
      Guide

      Sure,

      The modem is a Motorola Surfboard SB6141, the older one not when it was changed to Arris.

      Ive unplugged it for 5 minutes and rebooted. No difference. Does it on any browser also.

      • plemans's avatar
        plemans
        Guru - Experienced User

        Try downgrading all the way to 1.0.9.42

        then do a factory reset and a reinstall. don't use a backup configuration