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Forum Discussion

d0gg's avatar
d0gg
Apprentice
May 13, 2018
Solved

UPNP no longer works

I just updated to Firmware V1.0.3.16

 

After the router completed the update, UPNP no longer works. 

 

I have tried rebooting the router several times but the port is not being automatically forwarded to the computer on the network. I have never had an issue with this before. Two ports that are usually handled are transmission and Plex.

 

I manually forwarded the ports and it is working. But I shouldnt have to manually manage the connections. 

 

Any ideas on how to get it working again?

Firmware
  • d0gg's avatar
    d0gg
    May 13, 2018

    Thanks for the info! I actually downgraded as well, right after I posted. All is working again!

     

    Is there any place we can submit the bug to Netgear so they can fix it?

15 Replies

  • ecsjjgg's avatar
    ecsjjgg
    Tutor
    May 13, 2018

    I have the same problem, with my R9000, UPNP just stopped working, so I had to downgrade to v1.0.3.10... And now it works again!

    • d0gg's avatar
      d0gg
      Apprentice
      May 13, 2018

      Thanks for the info! I actually downgraded as well, right after I posted. All is working again!

       

      Is there any place we can submit the bug to Netgear so they can fix it?

  • schumaku's avatar
    schumaku
    Guru
    May 13, 2018

    Can just confirm that neither my Windows 10 system (ie. with Skype) nor a NAS (QTS) is able to set UPnP PMP port forwardings. The NAS does report "Error" against 1.0.3.16 R9000. Reverting to .10 seems to work - but this is not an option for me, can see this issue resolved.

  • nSchmidt7's avatar
    nSchmidt7
    Guide
    May 15, 2018

    I had to downgrade my R9000 back to V1.0.3.10 as well.

     

    This is a pretty significant bug, I'm surprised the Netgear team let it get released.

     

    I really hope a fix is coming soon.

    • d0gg's avatar
      d0gg
      Apprentice
      May 15, 2018

      I agree, it is a pretty severe oversite.

       

      I have 6 devices on my network that use it. 4 of those 6 dont offer the ability to manually forward the port to their IP. (they dont give the port number that would need to be forwarded)

      • KCWolfPck's avatar
        KCWolfPck
        Initiate
        May 15, 2018

        I too am eagerly awaiting a fix to the UPNP.  This has made my Plex server not available for remote viewing unless I manually forward the port (which I should have to do).

  • KCWolfPck's avatar
    KCWolfPck
    Initiate
    May 16, 2018

    FYI - I spoke to Netgear tech support and they indicated that a new firmware version was confirmed yesterday that fixes this issue.  They indicated that it should be released within a week, but a beta version can be requested now if you want it.

    • nSchmidt7's avatar
      nSchmidt7
      Guide
      May 18, 2018

      Just refreshed the firmware section of genie, looks like Netgear just released V1.0.4.2

       

      I'm going to try updating now. There's no update notes on the r9000 product support page yet.

      • nSchmidt7's avatar
        nSchmidt7
        Guide
        May 18, 2018

        Here's the release notes:

         

        Bug Fixes:

        • Fixes security vulnerability issues.

        New Features and Enhancements:

        • Improves the system stability.
        • Added support for SHA256 certificates in lieu of MD5 for OpenVPN.
        • Supports 802.11k.
        • Supports traffic meter upper bound up to 4095TB.
  • Retired_Member's avatar
    Retired_Member
    Jun 10, 2018

    Confirming that on the latest V1.0.0.56, UPNP no longer works. No amount of restart, restore factory settings brings it back.

    • I_am_TiTaN's avatar
      I_am_TiTaN
      Aspirant
      Jun 10, 2018

      Be grateful that it doesn't work as anyone with half an idea would turn it off anyway