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Jrut007's avatar
Jrut007
Follower
Jun 14, 2021

Using R7000 with C7000

So I'm looking to do software updates and use the nighthawk app, but everytime I use the app I get an error saying can not find router even though I am connection to the router in my home with the C7000 internet turn off because I just use it as a modem because the c7000 is out of date and is unable to be used with the app. How do I fix this

1 Reply

  • antinode's avatar
    antinode
    Guru
    Jun 15, 2021

    > Using R7000 with C7000

     

       C7000[v1] or C7000v2?  Look for "Model" on the product label.

     

    > Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 [...]

     

       Nothing to do with anything?

     

    > [...] I'm looking to do software updates [...]

     

       Of what?  You can't change the C7000[vX] firmware.

     

          https://kb.netgear.com/000036375

     

    > [...] everytime I use the app I get an error [...]

     

       Forget the app, and use a web browser?

     

    > [...] I am connection to the router in my home with the C7000 internet
    > turn off because I just use it as a modem [...]


       What, exactly, did you do to the C7000?  Disable its router, or
    disable its radios, or what?

     

       Visit http://netgear.com/support , put in your cable modem+router
    model number, and look for Documentation.  Get the User Manual (at
    least).  Read.  Look for "Cable Your Modem Router to a Router and Use
    Bridge Mode" and "Control the Wireless Radios".  Which did you do?
    Further reading might not hurt, either.

     

    > [...] How do I fix this

     

       I'm not yet sure what "this" is.