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witaker's avatar
witaker
Aspirant
Jun 29, 2019
Solved

Using R7800 bridge mode (ping general failure)

Hi.

Recently, I bought and use R7800 due to a device failure.
I have error after changing the switch
Symptoms experience internet loss non-periodicly every 1 to 2 hours. As a result of continuing to use the Ping command to R7800, 6 to 7 packets are error with General failure message.

The current configuration includes three TV and media devices, including the R7800 (192.168.55.97), under the Gateway (192.168.55.1), with a PC and NAS attached to the R7800 (Bridgemode).

No packet errors occur on TV and media devices at the same time.

I don't think there's anything else to set up as a bridgemode, so what's the problem?

  • Hi.

    I decided not to use bridge mode, but to take two IP Subnet bands. (I changed it to Router mode.) 
    In bridge mode, intermittent break still occurs, but the problem does not occur after changing to Router mode. Perhaps there is a problem with the bridge mode operating on the R7800.

    Anyway, I avoided that problem, and after changing to Router mode, I need to set up NAT in a small way, but I'm satisfied.

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    witaker wrote:

    The current configuration includes three TV and media devices, including the R7800 (192.168.55.97), under the Gateway (192.168.55.1), with a PC and NAS attached to the R7800 (Bridgemode).

    No packet errors occur on TV and media devices at the same time.

    I don't think there's anything else to set up as a bridgemode, so what's the problem?


    Wireless bridge mode?

     

    Bridged with what?

     

    What firmware version do you have on the device?

    A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

    • witaker's avatar
      witaker
      Aspirant

      Hi, thank you for your reply.
      I'm not using wireless AP, I'm only using wired.
      The firmware is V 1.0.2.62, but I know it's up to date.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        So what do you mean by bridge mode?

         

        That usually means that you have a router to router link running over wifi.

         

        What is this "Gateway"?

         

        It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

         

        Is that the gateway?

  • Hi.

    I decided not to use bridge mode, but to take two IP Subnet bands. (I changed it to Router mode.) 
    In bridge mode, intermittent break still occurs, but the problem does not occur after changing to Router mode. Perhaps there is a problem with the bridge mode operating on the R7800.

    Anyway, I avoided that problem, and after changing to Router mode, I need to set up NAT in a small way, but I'm satisfied.

    • antinode's avatar
      antinode
      Guru

      > [...] (I changed it to Router mode.) [...]

       

         And connected it to what?  As usual, a clear description of your
      network hardware, and how it's all connected, might be helpful.

       

         Do you mean that you ran an Ethernet cable from your (unspecified)
      main router to the R7800-as-router?  Or what?

       

         If so, then you might want to configure the R7800 as a wireless
      access point, instead of as a full-function router.

       

         Visit http://netgear.com/support , put in your model number, and look
      for Documentation.  Get the User Manual.  Look for "Use the Router as a
      WiFi Access Point".

       

      > [...] after changing to Router mode, I need to set up NAT in a small
      > way, [...]


         I don't know what that means, but you shouldn't need to do it with
      the R7800 configured as a WAP.

       


      > I'm not using wireless AP, I'm only using wired.

       

         If an R7800 in bridge mode would have satisfied your needs (if it had
      worked properly), and if you've now run an Ethernet cable from from your
      (unspecified) main router to the R7800, then it seems to me that all
      you'd need would be a simple network switch, not any kind of router or
      WAP.  (An R7800-as-WAP will serve as a network switch, but a plain-old
      network switch should cost much less.)

       

      > [...] I'm satisfied.

       

         Ok with me, but it might help some future reader if you explained
      more clearly what satisfied you.