Warranty is a Joke

It's not a silly threat. Netgear has removed the firmwares from the server for all NeoTV products. Unfortunately, Netgear also did not allow one to skip the quick setup. So, by doing so, all NeoTVs factory reset are useless. Solution would be for Netgear to put the files back up, but they won't. Then, as many other have tried contacting Netgear because they believe there's a problem with their device, Netgear tries selling them tech support on a device that they've effectively broken. That's just bad all around. It's not like I'm out a lot of money, but the principle of a company rendering devices useless, and then trying to sell them tech support is more than a little ridiculous. That is the level of customer care I've come to expect from Netgear. So, silly threat? No. I'm telling everyone I know to avoid Netgear. Use Linksys. I can chat with tech support for free, or do a phone call for free within the ENTIRE warranty period. Enough people share that sentiment, and Netgear should start caring...

BTW, I came here because I went to the community, and this was at the top. When I saw the post, I could relate. Due to continued comments, it's staying on the top of the community. Think about that.