Wifi dropping

Question

Our WiFi keeps dropping and is lagging in some parts of our small-ish house.&nbsp; WOW told me to get a remote update to my privately owned modem/router combo.&nbsp; How do I do that if I no longer have a warranty or get support?&nbsp; Thanks for any help!

antinode · Answer

&gt; Model: C3000|N300 Cable Gateway Docsis 3.0&nbsp;&gt; [...] WOW told me to get a remote update to my privately owned&gt; modem/router combo. How do I do that if I no longer have a warranty or&gt; get support? [...]&nbsp;&nbsp;&nbsp; You can't, and the lack of "a warranty or [...] support" is not yourproblem.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; https://kb.netgear.com/000036375

GaPeach66 · Answer

I don't understand your reply:&nbsp;&nbsp;"You can't, and the lack of "a warranty or [...] support" is not your&nbsp;problem."

antinode · Answer

&gt; I don't understand your reply:&nbsp;&nbsp;&nbsp; It's not complicated.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "How do I do that [...]?"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "You can't."&nbsp;&gt; &nbsp; &nbsp; &nbsp; https://kb.netgear.com/000036375&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You cannot manually update your NETGEAR cable modem or modem&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; router's firmware.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NETGEAR provides your ISP with the latest firmware and your ISP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; updates your firmware.&nbsp;&nbsp;&nbsp; Nothing to do with any warranty or support.&nbsp; On a DOCSIS gizmo likethis, only the ISP can play with the firmware.

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Wifi dropping

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