NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sstoots
Dec 18, 2021Aspirant
Wifi security camera
I have a Soliur XS7 Pro Wifi Solar security camera.
I have created a 2.4ghz SSID for the camera to access. Launching the camera app utility on my phone which is connected to the same 2.4ghz SSID. The camera cannot find the router. It obviously will not pair given the failure to recognize.
I specifically bought this $450 router to get my security camera on the Wifi network.
Ideas?
15 Replies
- plemansGuru - Experienced User
what router do you have?
Have you tried a different 2.4ghz channel?
- sstootsAspirant
- I have the 8-stream AX WiFi Gateway(CAX80). I have two SSIDs. One for the 5ghz channel and one for the 2.4ghz channel. The camera does not 'see' either one. I am never prompted for a SSID to choose or for credentials to provide. I will say that that I had the same issue with the Comcast router this replaced. The folks Best Buy assured me that this Netgear Nighthawk router would work with the camera.
The camera has fully charged batteries . I am trying to get it paired before hanging
outside. I have sought help with the camera support website . No response.
- plemansGuru - Experienced User
Try disabling AX on the 2.4ghz band.
It could be the camera doesn't play nicely with the new AX spec.