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Bakera's avatar
Bakera
Aspirant
Jun 12, 2017
Solved

Wireless Setting Issues

Earlier today my phone suddenly disconnected and was unable to reconnect to the router. My computer and playstation 4 are connected via lan cables, but my smartphone (1+3t) has been unable to connect for the past several hours.

 

When I went to check online with the NETGEAR genie it said my wireless was turned off, even after making several attempts to reset the router itself. Both wireless settings have been disabled.

 

Thanks in advance for any advice that can be provided. 

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    You don't have a young son, or a pet animal, that turned off the wifi with the switch on top of the router do you?

     

    A case of that came up here over the weekend.

     

    • Bakera's avatar
      Bakera
      Aspirant

      That's a possibility. But I don't see any switches on the top of my router large enough for a cat to flip or press into.
      Where exactly would I find it?