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Forum Discussion

NorthwestBlair's avatar
Dec 12, 2020

X10 AD7200 r9000 Fast Ethernet but extremely slow WiFi

Hello,
I am having extremely slow WiFi speeds through my Netgear x10 ad7200 router. I have a netgear cm1200 modem and gigabit internet through Cox. Anything plugged into the router through Ethernet gets over 900mbps speeds. Anything on WiFi gets 5-10mbps. iPhones, Mac, pc, tv.... Sometimes I will get WiFi speeds of 300-500mbps as I should, but rarely. When I test the speeds through the netgear nighthawk app, it’s always over 900mbps. So the router is getting the right speeds, just not passing it through the WiFi. My router was bought in October 2017 and it worked fine before. I recently moved though. Is there anything I can do to fix this? I have performed a factory reset multiple times. I also did the 30-30-30 reset. I feel like now when you factory reset it, it automatically upgrades you to the newest firmware and I can’t figure out a way to start with the original firmware that came with it. Cox says my router is probably going out because it’s 3 years old but I just can’t give up like that, being this is close to a $500 router. Any help is much appreciated. Thank you.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Are you using smart connect? it combines the 2.4ghz and the 5ghz signals. 

    try disabling it and then connect your wireless devices to the 5ghz and test speeds. 

    • NorthwestBlair's avatar
      NorthwestBlair
      Aspirant
      Hi Plemans. No I am not using smart connect. It is disabled. I get the slow speeds from both 2.4ghz and 5ghz.
      • plemans's avatar
        plemans
        Guru - Experienced User

        What device/devices are you testing on? 

        have you tried reinstalling the firmware to the router? 

        Maybe something is corrupt in the firmware.I'd try reinstalling the firmware, then factory reset, and do a clean install (not from backup)