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Forum Discussion
computim
Oct 02, 2018Luminary
X10 R9000 Firmware 1.0.4.12 DO NOT UPGRADE(WILL BREAK 5GHZ)
Updated my firmware from 1.0.4.2 to the latest 1.0.4.12 as usual did the factory reset and restored backup config. Immediately my 5Ghz connected devices began pausing and having momentary disconnect...
- Nov 10, 2018
computim wrote:
1.0.4.18? R8000 has that firmware but I've not seen nor heard of it for the R9000.
Do as advised by Altsai - customer support is able to provide you with 1.0.4.18.
Alternate, request access to the R9000 early adopters community with ChristineT or Christian_R
Altsai
Oct 03, 2018NETGEAR Expert
in this release, it also supports smart roaming (see advanced wifi setting). Did you disable this feature?
- computimOct 23, 2018LuminaryThank you. Yes, Ive disabled smart roaming and the issue persists. I've changed channel's, separated 2.4/5Ghz and enabled smart wifi feature. I've reinstalled the previous firmware and 5Ghz stabilized. Of course Netgear would remain silent on the entire issue. It's either a great experience with their support or an extremely poor one.