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xr500 how do i create a seperate 2g and 5g option
hi there, virgin recently came to my house to fix my internet as my speed was no where near the 200mb it was supposed to be and they changed a setting on my netgear router to enable seperate 2g and 5 g connections which fixed everything. today i had to reset my router and now the seperate function has gone and my speeds are back to trash ! does anyone know how i do this pls ?
- Thank you :)
6 Replies
Page 87 of the manual walks through enabling/disabling smart connect.
https://www.netgear.com/support/product/XR500.aspx
- Thank you :)
While it does mot make much sense - as 5 GHz devices will prefer the 5 GHz radio if the quality and signal level is sufficient so they reach the much hichter speeds possible on 5 GHz - disable Smart Connect https://kb.netgear.com/000055555/Why-is-my-XR500-Nighthawk-Pro-Gaming-Router-broadcasting-only-one-WiFi-network-band
- Thanks for the quick response
When you say it doesn’t make sense , so you think they have given me the wrong fix from virgin ?
If I don’t separate the two I can only achieve speeds of 46mb but if I separate them I get access to 200mb I’m so confused here :( I am not a computer genius unfortunately but trying to be super mom and fixing internet issues for my kids to play fortnite so spent money on a router which doesn’t seem to be doing what I need it too . Would you have any other ideas as to why I cannot get mad speed when it pre selects the internetIf splitting 2.4 GHz and 5 GHz makes your clients performing fast because you connect to the 5 GHz preferably - I'm as happy as you are.
