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Forum Discussion
Did update now router keeps dropping wifi
My Nighthawk BE12000 WiFi 7 Tri-Band Router (RS500) is about only 5 months old. It had been working great not any full issues well now it has started dropping randomly and my fiber link box shows i still have internet and it reconnects and does fine after rebooting but i have to reboot it well i did a full factory reset incase something didnt download right from the last update (still currently up to date) and it is still dropping out. the version its on is Firmware Version 1.0.5.12 even trying to check on the update on my computer it just keeps failing and corrupting.
2 Replies
How did you update the FW on the RS router? Manually is suggested:
Procedure to Manually Firmware Update Orbi and Nighthawk Mesh systems. | NETGEAR Communities
Please try a factory reset on the RS and setup from scratch using a wired PC and web browser:
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
What is the brank and model # of the Fiber Link box/Modem/ONT?
What channels are you using on the RS router? Try 1 and 40 or 11 or 48?
Any progress on this?
My Nighthawk BE12000 WiFi 7 Tri-Band Router (RS500) is about only 5 months old. It had been working great not any full issues well now it has started dropping randomly and my fiber link box shows i still have internet and it reconnects and does fine after rebooting but i have to reboot it well i did a full factory reset incase something didnt download right from the last update (still currently up to date) and it is still dropping out. the version its on is Firmware Version 1.0.5.12 even trying to check on the update on my computer it just keeps failing and corrupting.
