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Forum Discussion
Champnet
Aug 13, 2026Tutor
Email logs
New poster so bear with me. Just upgraded from an old D6400 to a brand new RS300. On the D6400 I could regularly email logs but on the RS300 I can't find the option. All on-line advise says the opti...
Champnet
Aug 13, 2026Tutor
Thanks for your reply.
The box is less than a day old so will contact Netgear Support in the morning asking your question.
Will post any replies.
Champnet
Aug 14, 2026Tutor
I posted the exact same message to Netgear Support and recieved the following reply :
"We appreciate the details you have provided regarding your upgrade from the D6400 to the RS300 router.
However, we are unable to fully understand the concern you have described. Could you please provide additional details about the issue and what you are trying to achieve?"
In addition the reply continues :
Additionally, if possible, please share:
- A screenshot of the page where you are looking for the option.
- Any screenshot or documentation that references the feature you are trying to access.
- The current firmware version of your RS300 router.
Once we receive the requested information and screenshots, we will review the details and assist you further.
- FURRYe38Aug 15, 2026Guru - Experienced User
So on your RS300, you do not see any email configuration under Advanced tab/Security/Email?